General FAQs

Q: I have an old bag, do you still make it?
A: The majority of our bags are redesigned each year. If your pack is not featured on our website then it has been discontinued.

Q: I do not have a business can I purchase products directly from your company?
A: We sell our products directly to the retailer only. If you are looking for a retail or online location to purchase our products please visit our Retailers website page

Q: I still cannot find your product anywhere, can I purchase direct?
A: Unfortunately, we cannot sell direct to the consumer

1945 Kellogg Ave.
Carlsbad, CA, 92008

Toll-Free: (866) 934-6565 (US Only)

Phone: (866) 934-6565

Fax: (858) 218-2280